Requests in writing (only via mail, with sufficient postage) will be accepted between September 21 and September 25, 2020 at the following address:
Hamburgische Staatsoper
Kartenservice/Galabestellung
Postfach 302448
20308 Hamburg
Germany
Requests and booking cannot be submitted in person and tickets cannot be purchased at the box office or via the internet. All requests will be handled in the order they were delivered to us by the German postal service. Please submit your name, address, customer number (if available), number of tickets requested (maximum of 2 tickets per customer and household) in legible writing (illegible requests will be discarded); please also choose between payment via direct debit or credit card. Accordingly, please submit your account information or your credit card information including the expiry date and verification code. Requests that had to be turned down last year will be treated preferentially if they reach us during the time period mentioned above.
From October 26, 2020, we will inform only those whose requests can be fulfilled.
Starting at 10 am on August 24, 2020, tickets go on sale at the Ticket Services office (tickets limited to 2 per customer and household) or by calling +49 (40) 35 68 68.
Reservations, bookings via the internet or written orders (via fax, email or letter) are not possible. A limited contingent of tickets will be reserved for persons older than 70 or with a certified handicap of at least 80%; these tickets can be ordered via telephone (subject to current availability). The corresponding ID documents must be shown when picking up the tickets.
